Shipping policy

Kreationz By JAH – Shipping Information

We’re excited to create something special just for you 💛

Processing Time

• Orders are processed within 3–7 business days (excluding weekends and holidays).

• Custom or made-to-order items may take a little longer — we appreciate your patience.

Shipping Time

• Shipping times vary based on your location and the carrier selected at checkout.

• Once shipped, you will receive a tracking number via email.

Address Accuracy

Please make sure your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

Once a package is in the carrier’s hands, shipping delays are outside of our control. If your package appears lost, please contact the carrier directly using your tracking number.